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FAQ

HOW DOES IT WORK?

Our Picnic Squad coordinator will work closely with you and help you develop your perfect theme. On the day of the picnic, our coordinator will have everything ready and set-up for you. Once the setup is complete, we leave you to enjoy your picnic.  Please make sure to notify us quickly in the event you must leave your picnic early. Each picnic is reserved for a two-hour time slot. The client will be responsible for any damaged items.

 

IS FOOD INCLUDED?

You are welcome to bring your own food, drinks and snacks, however if you choose to add-on food items these must be requested when booking your picnic. Charcuterie platters, grazing boards, and dessert/pastry/brunch boards are coordinated and placed through an outside vendor, so we ask that you let us know of any allergies, and/or changes ahead of time in order to prevent ordering items which are then considered non-refundable. Fees may apply if orders are placed and confirmed with Vendor and picnic is rescheduled without prior 24-48 hour notice. 

ARE BEVERAGES PROVIDED?

We can provide non-alcoholic beverages at Public park areas, however if you would like to host in your home then we can accommodate different options for this. Please contact us for the varieties available when booking. 

 

WHAT ARE THE PICNIC LOCATIONS?

There are a number of public parks where  your picnic can be set-up.  Our team can provide the locations, or you can can also setup indoors, or outdoors. 

HOW DO I BOOK MY PICNIC?

You can contact our Picnic Squad coordinator via email, social media or complete the form on our website. Once all your details have been confirmed we will send you an invoice and obtain a 50% non-refundable deposit. The deposit is required to provide enough time to order your add-ons, and calendar time.  The remainder of the balance is due one (1) day before your event.

 

CANCELLATION AND RAIN CHECK POLICY?

Cancellation Policy: Our 50% deposit is non-refundable, however we understand that emergencies happen. Please speak to our team and we will try to reschedule. 

Rain Check Policy: In case of projected rain, you have the option to reschedule or change location if you let us know two(2) days before the event date. You will have 3 months to reschedule your event. 

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